Experience, Enjoy and Ensure reliable access with SSL secured SyncBlaze

Have you ever seen a message “This connection is Untrusted” while accessing a website ? If your answer is YES, then you have accessed an untrusted site that can be hacked and can cause unintentional information disclosure or data leak. Never proceed to such sites without an SSL certificate installation as it can cause your sensitive, protected or confidential data to be copied, transmitted, viewed, stolen or used by unauthorized individuals. You can overcome all these problems by installing the SSL certificate with SyncBlaze.

SyncBlaze being a Comprehensive file sharing solution is better known for its secure data and file transfers that user’s experience through it. With many consumer-grade solutions still lacking a sturdy security architecture, SyncBlaze has built its name through the reliable access it provides to end users which is a prerequisite for businesses that deal with sensitive and confidential information giving no room for data breaches.

How do customers get Secure access with SyncBlaze?

Giving you the flexibility to host the solution in either your own data centre (On-premise Edition) or the SyncBlaze cloud (Cloud Edition), we strongly recommend you to install the SSL certificate for the Service Provider (On-Premise) Edition, whereas we take care of the Cloud Edition. Managed Service Providers (MSPs) need to make sure that their customer’s data is safe and out of reach from hackers because its value is as much as their customers. With the SSL certificate installed, your customers get the benefit of accessing and transferring all their files and documents in a more secure and reliable way.

With two different types of SSL certificate available, Self-signed (Untrusted) and Signed (Trusted), Service Providers must be aware that though both allows their customers to access their contents, it is wiser and safer to go with the signed SSL certificate installation. SyncBlaze Cloud runs the user interface on the Tomcat web server with the signed SSL certificate installation, trusted by many and known for its performance. Similarly, MSPs can get their certificate verified from their respective authorities, some of the popular ones in the industry includes GoDaddy, GeoTrust, RapidSSL and Comado.

Do my customers have any benefits?

If that’s the question going around your heads now, the answer is a BIG yes.

  • Your customers get to have utmost secure access to their data and all the data transfers through the internet will be encrypted both in the client as well as in the server side.
  • Their personal details like login information and Sync data will be protected from data breaches rendering a hassle free data transfer experience and an ultimate control over their data.

With SyncBlaze, MSPs can be sure of providing a robust, security oriented file sharing solution to their customers and win over their trust and satisfaction like we do with our Channel Partners all over the globe.

FAQs

We have been receiving quite a few questions from our channel partners  about the SSL certificate installation and would like to answer some of them that is  frequently asked.

How to import SSL certificate on Keystore file?

After generating the Key Store file and certificate signing request(CSR) initially, you have to get the SSL certificate from Certificate Authorities like RapidSSL or Comado. They will provide the SSL certificate with the domain name, root certificate and Intermediate certificate all bundled together or as primary and secondary files. Use these on the keystore file that is already generated  and import the required SSL certificate.

If I have a .PFX or .P12 file, how to proceed with the Installation?

If the SSL certificate generated and given to you by the certificate authorities is a .PFX or .P12 file, place the file in the Tomcat\conf\syncblaze\MyGlobalSignCertificate.pfx location or any other location of your choice and point that path to Tomcat.server.xml which can be accessed from the Tomcat\conf folder location. Update the SSL section of the server.xml configuration file with details of your keystore file location, password and file type and save it. Restart your tomcat server to complete the installation successfully. For more detailed explanation, refer to the installation guide here.

After upgrading SyncBlaze the existing  SSL certificate got lost.

Before upgrading the server, make a note to include the following lines in the “sbconf.properties” file. If you don’t make these changes during an upgrade, the default configuration settings will be restored.

  • com.vembu.syncblaze.ssl_own_cert=true
  • com.vembu.syncblaze.ssl_keystore_file=conf/syncblaze/ MyGlobalSignCertificate.pfx
  • com.vembu.syncblaze.ssl_keystore_password=<your-certificate-password>
  • com.vembu.syncblaze.ssl_keystore_type=PKCS12

In Linux, the “sbconf.properties” file is located in the “/home/<Product_name>/<Company_name>/<Product_name>Web/conf/” location and in Windows, it is usually located in “C:\Program Files\<Company_name\<Product_name>Web\conf\” location.

You can access the complete SSL certificate installation guides here. Do let us know if you have any questions as we would love to help you out. You can also drop in your comments, feedback or any suggestions to our new email alias syncblaze-feedback@vembu.com

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